We want all of our community members to have a positive experience on Heyy, and that includes being as safe and secure as possible.

That’s why we have developed a number of seamless safety features in the app, including age verification, facial recognition, automatic content blurring and advanced content moderation.
Always connect with a real
Bullying or discriminating against another community member with a different social background, gender, ethnic group, race or sexual orientation is not allowed on Heyy. You should avoid talking about divisive issues, such as political and religious beliefs. If you’re subject to disrespectful behavior, you should make a report straight away.
Automatic and manual
content moderation
While we can’t control what all of our community does, we can help to make sure you’re not exposed to unpleasant or offensive content. Our automatic content moderation tools will stop displaying any contents such as nudity, violence or offensive images during the match – and for further security, we have a dedicated team ready to react.
Age verification when
Our community is only for those who are 18 years or older. To make sure of this, when you sign-up, whether it’s through Facebook, Google Play, the App store or by mobile number, your age will need to be verified.
Block and blacklist
If you have added a user, or they have directly messaged you, you can choose to block them at any time in your chat settings with that user. Once blocked they will be added to your blacklist, and you will be unable to receive messages from the user. If you wish to see who you have blocked, or to unblock a user, go to your profile settings and go to “Blacklist”. Here you can manage all the contacts you’ve blocked.
Manual reporting
You can easily report users in the app. To report a user in the app, you can either click the report symbol when matched or go into your chat history and report the user. To learn more about reporting a user see here.
Disclaimer These tips are not intended to be a comprehensive guide to the intended use of Heyy. For more details please visit our detailed Community Guidelines
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